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General Terms and Conditions (online) workshops, classes and mentoring sessions

These terms and conditions are applied on any agreement with Marloes De Vries Illustration.
Before registering for an (online) workshop/class/session it’s important to have read these. By registering you agree to these terms and conditions.

1: Acceptance of terms and conditions
1.1 These terms and conditions apply to all offers and agreements of participants and clients regarding workshops, course, classes, training, education and private classes.
1.2 An agreement with regard to following a course, workshop, training or education comes about by submitting an application form by client or participant and providing proof of registration by Marloes De Vries.

2: Registrations
2.1 All courses, workshops, training courses or training courses are held subject to sufficient registrations.
2.2 Marloes De Vries reserves the right to change the location when necessary.
2.3 After registration, you will receive an (electronic) confirmation by e-mail that makes your registration final. Registration takes place in order of receipt of the applications.
2.4 Only a certain number of places are available per workshop or course. The number is between 8 and 12 participants per real life group workshop, and between 10-100 participants for online group workshops. As soon as a workshop or course is sold out, the registration is automatically closed and it is no longer possible to book a place via the website.
2.5 If a workshop is full, you can email me to register for the reserve list. Put in the subject of your e-mail ‘reserve list [workshop or course]’. Please state your full name and telephone number. If a place has become vacant, I will contact you as soon as possible.
2.6 By registering you declare you agree with the general terms and conditions.

3: Cancellation by the participant
3.1 Unsubscribing must always be done via e-mail.
3.2 In case of cancellation for a workshop or course € 10 administration costs will be deducted, because receiving money through the system costs money.
3.3 Cancellation for a workshop (online classes excluded):
In the event of cancellation up to 14 days before the start date, the full amount will be refunded minus administration costs (see above). In case of cancellation from 14 to 7 days before the start date, 50% of the participation fee will be charged. Cancellations of 7 days before the workshop can not be refunded. If you do not appear during the workshop, no money will be refunded.
3.4 You are welcome to arrange a replacement in case you can’t participate yourself. Your participation confirmation is transferable but please notify us, including the name and email of the new participant.

4: Cancellation/relocation by Marloes De Vries
4.1 Marloes De Vries is entitled to cancel the offered workshop or course if there are insufficient participants. If a workshop or course does not take place or is postponed, you will receive notice at the latest 14 days before the start.
4.2 Marloes De Vries is entitled to change the date of a workshop or course no later than two weeks before the start of the workshop or course. The course participant is informed by e-mail and has the opportunity to move or cancel the workshop free of charge of course.
4.3 Marloes De Vries is entitled in case of illness of the teacher to replace it with another teacher or to cancel the offered workshop or course. In the event of cancellation, the registration will be moved without charge to another date or cancelled and any course fees paid will be refunded.
4.4 The workshop only takes place if there are at least 10 participants. The workshop can not go through with fewer participants.

5: Payment
5.1 The participant must pay the entire amount within 7 days after the invoice date unless expressly agreed otherwise in writing with Marloes De Vries.
5.2 In the event of non-compliance with the agreed partial instalments, this agreement will result in partial payments without any notification and the participant can no longer claim it. If then the entire claim is due and payable.
5.3 If you have a discount code, you must enter it in the webshop during the payment process. After payment, discount codes can no longer be entered nor are refunds made to compensate them.
5.4 All classes for sale on this website include 21% VAT. If you are based in the EU (outside the Netherlands) and need an invoice with the VAT shifted (0%), please contact us to arrange this before buying a ticket to a class.

6: Complaints
6.1 Do you have a complaint about a workshop or course? Please contact Marloes De Vries Illustration and we will do our best to be of service to you and try to solve the problem.
6.2 The submission of a complaint does not release the participant from the payment obligation.

7: Liability
7.1 Marloes De Vries accepts no liability for personal injury or damage to property of participants, nor any liability as a result of events during the workshop or course.
7.2 During a workshop there’s a chance the participant will work with materials that can stain on clothing or items. Marloes De Vries is not liable for contaminated or damaged properties and will not compensate any damage.So please consider putting on old clothing when working with paint or ink, for example.

8: Secrecy
8.1 All workshop materials and additional documentation are protected by copyright and may not be copied, reproduced or otherwise reproduced and/or published. Making image recordings of (part of) a workshop or course material is not permitted. The participant is not entitled to exchange, transfer or publish contents received during the workshop to third parties or to give them in use.
8.2 Participants undertake to observe secrecy towards third parties of all information they receive from fellow participants during the meeting and of which the course participants must understand the confidential nature.
8.3 It is not allowed to make recordings of photographs during the online workshops of the participants, or the contents for privacy reasons. It is allowed to make photographs and recordings of the work you produced during the workshop, and share them online.

9: Other
9.1 Marloes De Vries always reserves the right to change the workshops and courses in terms of content and/or to change prices.
9.2 Parking costs and/or costs of public transport, if applicable, are at the expense of the participant.
9.3 If a participant causes hindrance during a workshop or course we have the right to remove this person from the workshop and refuse for subsequent workshops or lessons of the course. The participant will not receive their money back.
If you have any further questions, please contact us via email.

Our privacy policy can be found here.